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October 18, 2010updated Feb 08, 2013

Korean Air Wins Top First Class Award

By Pardhasaradhi Gonuguntla

Seoul, South Korea – Reported by Elite Traveler, the Private Jet Lifestyle Magazine

Korean Air has been named Asia’s Leading Airline for First Class at the 2010 World Travel Awards Asia & Australasia held last night in Delhi. Founded in 1993 and described as the ‘Oscars’ of the travel and tourism industry by the Wall Street Journal, the World Travel Awards are recognized globally by the travel, tourism and hospitality industry as the foremost acknowledgement of excellence in product and service worldwide. This year, 185,000 industry professionals participated in the voting process that is both monitored and independently audited.

“Korean Air is delighted for our First Class service to be recognized, once again, for the exceptional product that it is”, said Korean Air¹s Americas Marketing Director, John Jackson. “We are continually striving to enhance our passenger experience through both product and service, and are happy that our ongoing efforts are providing an industry benchmark.” World Travel Award’s Executive Vice President, Marion Han, said, “Korean Air beat competition from other major players for the coveted prize of Asia’s
Leading Airline First Class, primarily due to the superior nature of its new Kosmo Suites product. With votes from more than 160 countries worldwide, Korean Air should be extremely proud of its role in encouraging the highest standard of customer service within industry.”

Korean Air’s First Class cabins feature the spacious ‘Kosmo Suites’ – comfortable seats that can be a living room, bedroom, theater or office. The polished wood-finished 26.5 inch wide seat (5.5 inches wider than previous first class seats) converts into a 79 inch long bed and with 83 inch space between seats, maximum comfort, freedom and privacy is guaranteed during the flight. In addition, a large individual table gives enough space to work comfortably and privately.

Each Suite has a 23-inch LCD monitor and passengers can enjoy more than 60 films, 40 features and 300 CDs in addition to a wide range of video games and audio books using their personal monitor and AVOD (Audio & Video on Demand) system. The airline’s organic First Class cuisine includes Savruga caviar and the finest Laurent Perrier and Dom Perignon champagne, a fine dining experience that reflects the airline’s elegance. Other touches that add to Korean Air¹s First Class customer experience include a superb First Class lounge at Korean Air’s hub airport, Incheon International in Seoul, with relaxing multi-action massage chairs and free shower rooms.

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