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February 12, 2014

The Mira Hong Kong Brings Free Data and International Connectivity Service to Hotel Guests

By Chris Boyle

The Mira Hong Kong_The Mira Hong Kong has become the first hotel in the Asia Pacific to provide guests with a handy, complimentary mobile solution.

This unique service includes unlimited international and local calls, an informative city guide, as well as 3G data and Wi-Fi tethering capabilities.

Always striving to provide personalized services to modern travelers, The Mira Hong Kong has integrated the innovative handy smartphones in all of its 492 rooms. It is a significant step forward from the existing “My Mobile” solution, which was offered in all guest rooms when the hotel first opened in 2009.

Each handy phone is available for guests as soon as they enter their room, giving them instant access to free unlimited local and international phone calls (currently to 25 – and soon to be expanded – popular destinations including but not limited to US, Canada, China, Germany, UK, France, Australia, Singapore, Japan and South Korea) and free, high-speed data connectivity.

The unlimited 3G internet connectivity also allows for easy Wi-Fi tethering to other mobile devices such as laptops and tablets.

Enhanced functions of handy for The Mira Hong Kong include simple room-to-room dialing, and access to a personalized “My Mira” concierge services; simultaneous incoming phone calls on both the handy device and regular in-room phones to ensure no important calls are missed; useful pre-loaded apps, including news services, a currency converter, MTR maps, as well as host of social media applications and the ability to download freely from the Google Play store.

The device also equips guests with a digital city guide to better explore the city. With dozens of helpful articles written by an expert team of local Hong Kong editors, travelers will have their finger on the pulse, allowing them to discover the best that Hong Kong has to offer.

On check-out, all browsing history, personal information and any additional applications are completely wiped from the device, and the handy phone is reset back to the original factory settings, ensuring peace of mind for the user, while upholding The Mira Hong Kong’s dedication to safeguarding guest privacy.

“We are excited to offer not just contemporary, designer guestrooms and personalized services to discerning modern travelers, but also give them the freedom to stay connected at all times, anywhere in Hong Kong, with the latest technologies,” said Gerhard Aicher, General Manager of The Mira Hong Kong.

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“We are confident that this service alone, coupled with our award-winning facilities, will reshape the accommodation choices of business travelers, large corporate accounts, and tech-savvy tourists visiting the city.”

Terence Kwok, Founder and CEO of Tink Labs Ltd., the company behind the handy phone, said: “We are delighted to partner with such an innovative and customer-centric hotel. We can ensure that handy will help set a new benchmark for the Mira Guest experience, where guests can stay easily connected to friends, family and colleagues, as well as being informed by the rich content on our city guide, further elevating their visit to Hong Kong.

“This is a perfect brand marriage between our innovative technology company and The Mira’s impeccable approach to guest care and service.”

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