LAS VEGAS, NEVADA — Signature Flight Support Las Vegas was recently awarded ‘Top FBO’ honors for 2009 by NetJets, according to a press release received by Elite Traveler.
The NetJets’ Service Excellence award is conferred upon the FBO that best meets NetJets’ strict criteria for safety, service, facilities and amenities, partnership development, maintenance capabilities and price, according to the release.
Todd Baumgartner, Vice President Fuel & FBO operations for NetJets, presented the award to the General Manager of Signature Las Vegas, Mike Conrad, Customer Service Manager Rita Carrillo and S. Michael Scheeringa, President, Signature Flight Support Corporation.
Baumgartner states, “From the hard work and attention to detail of the line and counter staff, to the hands on approach and open communication style of the management team, Signature Las Vegas accommodated NetJets’ high volume with zero aircraft damage and zero service deviations. They are to be commended for their staff’s daily dedication to getting the details right.”
While accepting the award, S. Michael Scheeringa, President, Signature Flight Support stated, “We are delighted to accept this award and on behalf of all Signature Flight Support employees. We thank NetJets for the trust they place in us on a daily basis across Signature’s global network.”
He continued, “This award is a testament to the daily efforts of each of our staff members and under the direction of Mike Conrad’s management team, Signature Las Vegas will continue to provide consistent, world-class customer service.”
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