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November 22, 2009updated Feb 11, 2013

The Pierre Garners New Award

By Pardhasaradhi Gonuguntla

The Pierre hotel, re-opened this year after a $100 million renovation, has been awarded a 2010 AAA Five-Diamond rating, an accolade that recognizes it as among the best in North America. This award puts the Pierre solidly in the elite group of just 113 five-diamond hotels across America, Canada, Mexico and the Caribbean.

“We are honored to receive this award in our first year of re-opening,” said Heiko Kuenstle, general manager of The Pierre. “It is a tribute to our staff and our pursuit of excellence. Our determination, from the moment we took over management of this hotel in 2005, has always been to be recognized as among the very best hotels in New York – which of course is tantamount to ranking among the world’s best. We say that with a full understanding that our job now only gets harder and that is to live up to the five diamond rating, every day and in every interaction with every guest.”

Raymond Bickson, CEO and managing director of Taj Hotels Resorts and Palaces said, “Taj has always prided itself on running some of the best hotels in Asia, a fact that has repeatedly been acknowledged in international ranking going back decades. In India, our home base, Taj has always been synonymous with the very best. We are just delighted with this AAA Five-Diamond award because it is an acknowledgment that Taj style and ongoing pursuit of excellence have been successfully transferred to North America.”

The $100 million renovation of the Pierre involved updating and reconfiguring just about every public space and guest room in the hotel, with an eye firmly on creating an elegance that suits both the Fifth Avenue history of this iconic hotel and the realities of the 21st century. The renovation involved bringing new thinking to meeting the needs of today’s global traveler.

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