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September 29, 2010updated Mar 12, 2013

The Upper House Goes Green

By Pardhasaradhi Gonuguntla

Hong Kong – Reported by Elite Traveler, the Private Jet Lifestyle Magazine

The Upper House will be the first hotel in Hong Kong to use iPads for guest registration. Already known for a paperless arrival and departure experience the hotels’ Guest Experience team is able to provide services such as concierge, guest relations, bell and cashiering at any location throughout the house using portable PCs. The iPad will be a welcome addition to this unique style of service at The Upper House.

There are also iPads available for guests to use during their stay and the hotel has an iPod-touch® in each of its 117 guestrooms and suites, offering a comprehensive source of house information, room service, games, music, local area information, weather, news and feedback forms at the touch of a screen, replacing printed hotel directories.
In this digital age, The Upper House is aware of the importance of keeping guests connected also providing complimentary wireless high-speed internet from the house’s energy saving Lexus RX450H hybrid cars to guestrooms and public areas, ideal for business and leisure travelers on the move.

“Swire Hotels has given great consideration to the preferences of our guests and the effect our practices have on the environment. The Upper House is able to streamline guest arrival and departure experiences, offer vital connectivity both in and out of the house and keep guests up to date with the latest hotel and destinations news on the in-room iPod-touch®, eliminating the need for unnecessary paper waste and carbon emissions,” said Dean Winter, General Manager of The Upper House.

iPod-touch® in each of 117 guestrooms and suites replaces printed hotel directories.

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