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December 2, 2010

Wimco Launches Concierge Services On St Barths

By Pardhasaradhi Gonuguntla

Newport, RI & St Barts – Reported by Elite Traveler, the Private Jet Lifestyle Magazine

Villa rental industry leader Wimco Villas recently announced the launch of WIMCOsbh, a dedicated client services operation on the French Caribbean island of St Barts. For over 27 years Wimco has been the leading villa rental company serving St Barts; however, like most villa rental companies based in the US, it managed marketing and reservations from the US and always contracted out delivery of ground services for its clients. Now the company will integrate marketing and reservations operations in the US with client services and villa owner relations operations on St Barts.

“This investment in a fully integrated villa rental operation on St Barts is good news for our clients and for the local service companies and villa owners we represent,” stated Stiles Bennet, president of Wimco Villas. “By integrating our US and St Barts operations we can now offer a better vacation experience for our clients while also providing more immediate and actionable feedback to service companies and the villa owners we represent.”

As part of this move, Wimco is introducing a cloud-based villa availability and reservations management portal for villa owners, providing complete visibility into the reservations history for the last 10 years, displaying a live availability calendar with all future reservations, and introducing an automated messaging process to speed up the confirmation of inquiries.

French native Fabienne Le Gall, known for her comprehensive real estate sales experience, personal connections and knowledge of all things St Bart’s, will be heading up WIMCOsbh.

Le Gall owns and manages L’Agence, a villa sales and rental company which has been a strong presence on St Bart’s for seven years. Her current villa rental business has been merged into Wimco’s. Laurent Edery, an experienced concierge manager, will assist Le Gall in managing client services. LeGall will also be in charge of villa owner relations. WIMCOsbh will promote real estate sales opportunities on St Barts to its clients through its affiliation with L’Agence.

“I love this adventure of joining with Wimco to realize its vision of running a vertically integrated, service-driven villa rental company on St Barts,” said Le Gall.

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Prior to creating L’Agence, Le Gall enjoyed great success in the real estate world on St. Martin, working at both Cap Caraibes Immo and Cap Caraibes Gestion during her five years on the island. Educated in France, she earned her Brevet des Colleges at the College Jeanne d’Arc in Orleans, her Baccalauréat at the Lycee Jean Zay in Orleans and her license of law at the University Orleans-La Source. After working briefly at the Ministry of Justice in Paris with an eye towards becoming a social worker, she began pursuing her true passion, real estate, and moved to Monaco to begin her career.

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