Glamorous yet intentionally unpretentious, The Ritz-Carlton, Fort Lauderdale marks the point where the city meets the beach. Its aquatic-inspired interiors and proximity to the waves make this historic resort a haven for ocean lovers. To celebrate its partnership with Elite Traveler’s World’s Finest Suites, we spoke to the resort’s general manager, Jose Torres.
What attracted you to your position at the hotel?
I was most intrigued by The Ritz-Carlton’s unwavering standards for luxury and legendary service. Between their exceptional locations, timeless elegance, and luxurious amenities, I admired their dedication to providing all guests with unforgettable experiences.
Tell us about a defining moment in your role that sticks out.
During my onboarding process, I was truly impressed with the ethos of the brand’s Gold Standard practices, which recognize the equal treatment of both guests and staff and the goal to foster a culture of mutual respect and excellence. No matter their position ranking, every team member is devoted to serving guests with professionalism, respect, and meticulous attention to detail.
What separates The Ritz-Carlton Suite from anything else on offer in the region?
The design and luxury of our suites provide guests with an exquisite experience, complemented by unparalleled service that only The Ritz-Carlton can deliver. From their vantage point overlooking the Fort Lauderdale Intracoastal and the Atlantic Ocean, guests are immersed in a truly special ambiance, reminiscent of embarking on a luxurious voyage.
What exciting plans do you have for the hotel that you can share with our readers?
Currently, we’re dedicated to further enriching our dining portfolio with the introduction of new venues, including the future pool deck restaurant “Sea la Vie Sundeck” and the beach hut “Sea la Vie Beach,” offering picturesque views of the Atlantic Ocean. These additions are designed to enhance our guests’ dining experience by offering them a wider array of distinctively curated culinary offerings.
