Multi-award winning Pangkor Laut Resort has done Malaysia proud again by clinching ‘Best Hotel’ as voted by members of The Club of Small Luxury Hotels of the World (SLH). The awards were presented by Paul Kerr, Chief Executive Officer of Small Luxury Hotels of the World, and Remi Krug, Honorary Chairman of the House of Krug at the 2009 SLH Gala Awards, which were held at the Salon Opera, Intercontinental Paris Le Grand. Receiving the award on behalf of YTL Hotels was Vice President Joseph Yeoh Keong Shyan.
The ‘Best Hotel as voted by Club Members’ award is presented to the hotel that has exceeded guests’ expectations through the exceptional delivery of The Club benefits, which has left a lasting and memorable impression on the Club members. The Club of SLH currently has 65,000 Members and a portfolio of 500 exclusive hotels around the world including Pangkor Laut Resort, Cameron Highlands Resort, Tanjong Jara Resort, The Majestic Malacca and Spa Village Resort Tembok, Bali (all part of YTL Hotels). Benefits include exclusive offers and privileges and personalised service at all the SLH properties worldwide.
“It’s an honor to win such a prestigious award alongside all the other great and exceptional hotels in SLH,” said Resort Manager Jeffrey Mong. “What is even more special for me is that our team members are recognised for the exceptional delivery of customer service, which in turn has left a lasting and memorable impression on our guests. After all, even though we are blessed on this island under the canopy of the rare beauty of our 2 million-year-old rainforest and Emerald Bay’s pristine beach, the actual delivery of the total experience is from the team and by the team.”
Of the island’s 300 acres, only a fraction has been developed to house the Resorts’142 luxuriously appointed villas, its eight Estates and the award-winning Spa Village, a four-acre haven of serenity to replenish the spirit. Guests can choose to feast at one of seven restaurants serving a myriad of delicious cuisine, cruise on an antique junk to explore deserted islands or simply relax on an intimate beach voted as one of the world’s most beautiful.