The Resort at Pelican Hill and The Spa at Pelican Hill have both earned the highest rating of Five Stars in the 57th annual Star Awards by Forbes Travel Guide, formerly Mobil Travel Guide. Among 115 hotels and resorts worldwide to earn the Five Star Award this year, Pelican Hill remains the first and only Five-Star property in Newport Beach.
“With more than 500 individual criteria annually evaluated by incognito Forbes Travel Guide inspectors, the meticulous Five-Star standards represent the environment, experience and gracious, thoughtful, personalized service that discerning Pelican Hill guests expect,” said Pelican Hill Managing Director Giuseppe Lama. “Our passionate team of hospitality professionals celebrates the Resort’s third consecutive Five Star Award by renewing our commitment to delivering the possibility of perfection to each and every guest we serve.”
Maintaining its distinction as the only Five-Star spa in Newport Beach, The Spa at Pelican Hill earned its sixth consecutive Five Star Award, as one of just 48 worldwide to earn the top Forbes Travel Guide rating this year.
“Our Star Ratings recognize the finest hotels, restaurants and spas in the world. These ratings serve as the most authoritative guideposts for guests seeking exceptional travel experiences. Our primary mission is to contribute to excellence in hospitality, serving the global tourism industry as well as the guest,” said Forbes Travel Guide Chief Executive Officer Gerard J. Inzerillo.
According to Forbes Travel Guide, a Five Star property is an exceptional “destination unto itself” that provides “a memorable experience through virtually flawless service and the finest of amenities.” Forbes Five Star standards require intuitive, engaging and passionate staff who eagerly go beyond expectations. Designed with guests’ comfort in mind, a Five-Star property demonstrates attention to craftsmanship and quality of product.
Since opening in late 2008, The Resort at Pelican Hill has earned numerous accolades from hospitality ratings like Forbes Travel Guide and AAA, as well as respected magazines, including Condé Nast Traveler, Travel + Leisure, Golf Digest, Golf Magazine, Andrew Harper’s Hideaway Report and Wine Spectator.
(Source: The Resort at Pelican Hill)